ISM Connect, LLC (“ISM” or “we” or “us”) respects your privacy and is committed to taking reasonable steps towards protecting your privacy online and managing your information through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you use (i) ISM’s mobile application, and/or (ii) its associated website located at www.ismconnect.io (the “Website”) (collectively, the ISM mobile application and the Website shall be referred to as the “App”) and our practices for collecting, using, maintaining, protecting and disclosing that information.
The App is designed to help you connect with friends, play games, and receive information and promotions relating to certain live events and/or venues that partner with ISM (“Events”). In order to work, the App needs to know your location and other identifying information.
This policy applies to (i) the App; (ii) any e-mail, text and other electronic messages concerning ISM’s operations, products or services; and (iii) our marketing contacts with you, including your interactions with our advertising and applications on third-party websites (e.g., Facebook and Instagram).
Our App is not intended for anyone under 13 years of age. No one under age 13 is authorized to use, or provide any information to, the App. Further, in accordance with the Children’s Online Privacy Protection Act (“COPPA”), we do not request, or knowingly collect, personal information from children under 13. If we learn of any mistaken or inadvertent collection or receipt of personal information from a child under 13 through their misuse of the App, we will delete that information from our records. We ask all parents and guardians to assist us in our efforts to comply with COPPA by prohibiting children under the age of 13 from providing ISM with any personal information or using the App without parental oversight and assistance. If you believe we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org.
We may collect several types of information from and about users of our App, including, but not limited to, information:
We collect this information:
The information we collect on or through our App may include:
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the App, or transmitted to other users of the App or third parties (collectively, “User Contributions”). User Contributions may include your public profile and any reviews and/or ratings that you choose to post on the App. Your User Contributions may be available to the general public and are posted at your own risk. Please use discretion when posting User Contributions and avoid posting personal information. Additionally, we cannot control the actions of other users of the App or the general public with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons. Neither we, nor any of our third party service providers, is or shall be responsible for any use by any unauthorized person of any personal information you disclose through the App.
As you navigate through and interact with our App, we may collect certain information about you and your equipment, browsing actions and patterns, via automated technologies such as cookies and web beacons, and outside sources, such as email lists from third parties that may be used for marketing purposes. Such information may include details of your visits to our App, including, without limitation, traffic data, location, data, logs and other communications data and the resources that you access and use on the App as well as information about your computer or mobile devise and Internet connection including IP address, operating system, browser type and wireless carrier.
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). The information we collect automatically is statistical data and may include personal information. It helps us to improve our App and to deliver a better and more personalized service, including by enabling us to:
The technologies we use for this automatic data collection may include:
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Section 9 below, Choices About How We Use and Disclose Your Information.
We, and our authorized third party service providers, may use information that we collect about you or that you provide to us, including any personal information: (i) to present our App and its contents to you; (ii) to provide you with information or services that you request from us; (iii) suggest products or services which may be of interest to you; (iv) analyze trends and conduct research about improving our products, services and App; (v) learn about our users’ needs; (vi) contact users for research, informational or marketing purposes; (vii) provide our advertisers and marketing partners with anonymized information about users of the App; (viii) track traffic patterns and usage of the App, including customizing our recommendations and promotions to you based on your information; (ix) enable online registration; (x) correlate information with other commercially available information to identify demographics and preferences to assist us or our partners and affiliates in marketing efforts; (xi) provide you with relevant marketing, promotional, or other information; (xii) address information security and/or privacy practices control, network functioning, engineering, and troubleshooting issues; (xiii) investigate claims and/or legal actions, violations of law or agreements, and compliance with relevant applicable laws and legal process; (xiv) based on our good-faith belief that it is necessary to conform or comply with the law, or otherwise to disclose information to prevent fraud and reduce credit risks, to cooperate with police and other governmental authorities, or to protect the rights, property or safety of visitors to the App or the public; (xv) process or engage in a sale of all or part of our business, or if we go through a reorganization or merger; (xvi) to fulfill any other purpose for which you provide it; (xvii) to provide you with notices about your account; (xviii) to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including providing you with information that you requested; (xix) to notify you about changes to our App or any products or services we offer or provide though it; (xx) to allow you to participate in interactive features on our App; (xxi) in any other way we may describe when you provide the information; and (xxii) for any other purpose with your consent.
We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you and to display advertisements to our advertisers' target audiences.
In addition, the App is designed to help you navigate Events, connect with nearby contacts, learn about relevant products and services, and for third party providers of such products and services to provide information about themselves and promotions to you. The App makes use of geolocation technology to determine your location at Events including when you visit, or pass the vicinity of our Screens and/or certain locations such as those relating to third party advertisers providing products and/or services. The geolocation functionality utilized by the App includes geofencing, a technology that allows us to create virtual perimeters around particular locations, such as restaurants, shops and Screens. We may combine that geofencing technology with your location information to alert you to products, services, promotions and/or discounts from ISM or third party advertisers of products and/or services in your immediate vicinity. Additionally, we may provide aggregated or anonymized data about our users with such third parties, such as how many users have visited a particular area, in order for those third parties to better provide services and discounts to our users.
For more information about steps you can take to control how your information is used, see Section 9 below, Choices About How We Use and Disclose Your Information.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may also disclose your personal information:
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
You can update and change certain personal information that you provided us by contacting us at email@example.com.
California Civil Code Section § 1798.83 permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to firstname.lastname@example.org. In response to your written request, we are allowed to provide you with a notice describing the cost-free means to opt out of our sharing your information with third parties with whom we do not share the same brand name, if the third party will use such information for its direct marketing purposes.
We have implemented commercially reasonable physical and electronic measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. However, no security measures are perfect or impenetrable and no data can be guaranteed to be totally secure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our App nor can we guarantee that such information will not become publicly available. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the App. You can reduce these risks by using common-sense security practices such as choosing a strong password, using different passwords for different services, and using up-to-date antivirus software on your electronic devices.
The App is not meant for users outside of the United States. If you are visiting the Website, or otherwise using the App from a location outside of the United States, your connection will be through and to servers located in the United States. All information you receive from the App may be created on servers located in the United States, and all information you provide may be maintained on web servers and systems located within the United States. The data protection laws in the United States and other countries might not be the same as those in your country. By using the Sites or submitting information to us, you specifically consent to the transfer of your information to the United States and to the facilities and servers we use, and to those with whom we may share your information.
ISM Connect, LLC
169 N. Main Street, Doylestown, PA 18901